In an effort to protect your privacy, we provide this notice explaining our online information practices. This privacy statement discloses the privacy practices for www.livesolsticeco.com and any of the related companies of the Shea family of companies.
Solstice, part of the Shea family of companies, strives to build customers’ trust and confidence in the Internet by promoting the use of fair information practices. We are making our privacy policy available to you because we want to demonstrate our commitment to your privacy.
Our approach to managing information from our website is always "customer privacy first". This means that we carefully select how we use your information with our related companies and certain third party vendors and at the time that your information is provided to us we will give you the opportunity to decline the sharing of your information with other entities.
If you feel that we are not abiding by this privacy policy, please contact us by sending an email to info@livesolsticeco.com.
Types of Information We Collect
This policy applies to all information collected or submitted on our web sites. There are two categories of information: Anonymous and Personally Identifiable.
Anonymous Information is information that cannot be tied to an identifiable customer. Examples include general web site traffic information such as total number of customers visiting our site, or a visitor’s city of origin. By using the Site, you agree to the terms of this Privacy Statement. If you do not agree with the practices described in this Privacy Statement, please do not provide Solstice with your personal information or interact with the Site.
Personally Identifiable Information is information that tells us specifics about you, such as name, email, address, city, state, zip code, and phone. We use this to deliver personalized information to you when a request is submitted. An example is the Contact Us page form (https://www.livesolsticeco.com/contact). Contact Us is for customers who are interested in the Solstice community who, by filling out the form, agree to be contacted.
Google analytics is used to track information about visitors to the Solstice website, which helps us provide relevant information for our visitors about what type of products and services they may be interested in seeing. Google is a participating member of the Network Advertising Initiative and follows the industry privacy standards for online advertising. You can opt out of the DoubleClick cookie, as well as other companies’ cookies used for interest-based ads, by visiting the aboutads.info choices page. If you want to permanently opt out of the DoubleClick cookie, you can install the DoubleClick opt out extension to opt-out of interest-based ads on Google. The ads you see may be based on the content of the Site and the geographic location of a computer or device used to access the site.
How We Use Your Information
Anonymous Information
It is quite possible that we will share non-identifiable aggregated demographic information with our partners and advertisers. For example, we may tell an advertiser that a specific number of customers visited an area on our web site, but since the information is anonymous we cannot disclose anything that could be used to identify individuals.
Personally Identifiable Information
We do not sell or make your information available to marketing agencies or outside parties unless we advise you in advance and provide you the opportunity to decline such use.
Cookies
A cookie is a piece of data stored on the user’s hard drive that contains information about the user. Our websites use cookies. When a customer fills out a form on our site, such as signing up on the Contact Us page, the contents of the form are saved in a cookie on their hard drive. The next time the customer needs information, such as when submitting a Contact request, the information is automatically populated for them from the cookie. We never link cookies to personally identifiable information. Our use of cookies is specific to storing registration or form information so the user will not have to enter it more than once, thereby saving time while on the Site. If a user rejects the cookie, they may still use our Site, but the auto-fill of a customer’s information will not be active.
Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we do not knowingly collect or require information through our web site from anyone under the age or 13.
Choice/Opt-Out
Customers who no longer wish to receive our materials may opt-out of receiving these communications by replying with "unsubscribe" in the subject line of the email, or email us at info@livesolsticeco.com
How To Contact Us
Should you have questions or concerns about Solstice and the Shea family of companies’ privacy policies, please send an email to info@livesolsticeco.com
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our home page. We want our customers to be aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify customers by email. Our customers will have a choice as to whether or not we can use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
